23rd October 2025
Hilton London Canary Wharf
23rd October 2025
Hilton London Canary Wharf

Buyer FAQ's

Attendance at the event is full funded, and includes your itinerary of meetings and seminars, plus a networking lunch and refreshments throughout the day. There is no catch; delegates that meet our event criteria are hosted by the attending suppliers. At the time of booking, you will complete a form which outlines the terms and conditions of attendance. The team are happy to help if you have any further queries.
The dress code during the day is business attire. For the networking dinner, attendees are expected to wear smart dress or evening wear; but the event is not black tie.
The focus of the event is pre-arranged, one-to-one meetings between attending delegates (like yourself) and key industry suppliers. You will have the opportunity to network with peers, attend topical seminars and update yourself on industry knowledge and trends. When you arrive at the event, you will be shown the meeting area and your itinerary. Meetings are hosted at clearly labelled supplier stands; all you need to do is navigate your way to the chosen supplier stand at your appointment time.

In the run up to the event, you will be sent login information for our online pre-event selection process. From here, you will be able to confirm your details, select seminars, shortlist and prioritise suppliers you would like to meet, add any additional information regarding dietary or accessibility requirements and review and submit all of your information.

There is no hard sell at the event. Suppliers in attendance are looking to meet with you to discuss forthcoming projects and requirements, and to listen to the needs of your business. The premise of the event is to form and develop business relationships, and there is no pressure to sign on the dotted line!

Working on selections that you have made online, and those from attending suppliers, we put together individual itineraries following the priorities below:

• Perfect matches; where a delegate and supplier have both requested to meet one another
• Delegate requests; where you have an interest in a particular supplier’s product/service
• Supplier requests; where suppliers have registered an interest in meeting a delegate.

You can also select industry-lead seminars and case study sessions, which will take place over the course of the event. These will also be added to your personalised itinerary.

Supplier FAQ's

Your package will include your appointment schedule, stand with electrics, furniture and name board, a networking lunch, refreshments throughout the day, plus detailed information on attending delegates. Your company logo and information will also be included on emails, website, and social media marketing for the event.
In the run up to the event, you will be sent personalised login information. From here, you will be able to confirm your details, shortlist and prioritise delegates you would like to meet at the event, add information on the representatives attending the event (including dietary or accessibility requirements) and review and submit all your information.
At the event, we will supply you with a meeting stand consisting of 4 grey material panels. Two back panels and two side panels. Your stand will include a company name board, light, electrics and furniture. Each grey panel measures: 2134mm high. (You can affix marketing material to this area) and 1000mm wide.

Working on selections that you have made online, and those from attending delegates, we put together individual itineraries following the priorities below:

  • Perfect matches; where a delegate and supplier have both requested to meet one another

  • Delegate requests; where a delegate has an interest in a supplier’s product/service

  • Supplier requests; where suppliers have registered an interest in meeting a delegate

The focus of the event is the pre-arranged meeting schedule. With this in mind, any additional marketing material to dress your stand (as detailed in the previous question) and that you wish to give to delegates is at your discretion. You will be provided with electrics to charge any laptops/tablets and will be supplied with an event information pack at registration, detailing delegate contact details and information (with space for making notes).

Once you have your online login, you will be prompted to upload your single A5 page company profile, logo and synopsis, as well as selecting products and services that you provide. This will enable delegates to see some information on your organisation, and select to meet with you closer to the event. This process is all explained to you in more detail closer to the event. You will also need to prepare any event specific marketing that you wish to bring, but other than this, pre-event preparation is minimal.

You will be updated periodically on attending delegates, from the time of confirming your place, right up until the event itself.

It is unlikely that you will not be selected by any delegates, as we work with an active delegate analysis to ensure that participating suppliers cover the products and services of interest to delegates.

The dress code during the day is business attire. For the networking dinner, attendees are expected to wear smart dress or evening wear; but the event is not black tie.

Lena Thompson
Keynote Speaker

“Wired but Tired: Leading in the Age of Digital Overload”

Walk away with tangible, actionable tools to apply immediately—no theory, just practical strategies to   begin using today.

  • How to boost energy on demand – Simple tools to stay focused and avoid crashes caused by constant digital stimulation.
  • Learn to turn overwhelm into flow – Practical strategies to think and act clearly under pressure
  • Discover quick reset tools – Fast techniques to neutralise stress and regain clarity
  • Tackle real energy drains – Identify the hidden causes of fatigue and learn actionable ways to overcome them for sustained performance.

BIO

After 15 years of consulting for global organisations, I made a life-changing decision to leave my career & start a business. It was a leap of faith that launched me into an extraordinary journey of self-discovery. I immersed myself in personal growth, studying human behaviour, metaphysics, Reiki and NLP. What began as curiosity grew into an obsession—and through this transformative journey, I discovered two life-changing principles: the power of emotional resilience and clarity of a personal path. These principles didn’t just shift my perspective; they redefined my purpose & became the foundation of my work. Now, as a mentor and speaker, I help people master their emotions & make decisions aligned with their values and vision—guiding them to break free from limitations and reach their full potential.

Frank Lee
Real Estate Advisory | PricewaterhouseCoopers LLP

“Rewiring Real Estate – How FM Unlocks Asset Value and Strategy”

FM and engineering teams focus on operational efficiency, compliance, and technical performance, but may not fully appreciate how their work directly impacts asset value, capital planning, and ultimately the financial health and strategic direction of the organisation. The presentation will challenge attendees to think beyond the day-to-day technicalities of FM and consider the broader business impact.

  • The FM value chain: how FM feeds into capital planning, which affects asset condition / value, which impacts P&L / longer term property strategy
  • Missed opportunities: lack of integration between FM and wider real estate strategy
  • Breaking down silos: shared objectives between FM, Property and Finance
  • The role of technology: how digital tools help bridge this gap
  • Call to action: what practical steps can be taken to elevate the role of FM in shaping asset and organisational value

BIO

Frank Lee is an Associate Director at PwC’s Real Estate Advisory practice based in London. He provides strategic, commercial, financial and operational advice in relation to infrastructure, buildings and assets.

Frank works with UK and global corporate occupiers, investors and public sector clients on a wide range of advisory mandates – focused on real estate operations covering strategy, operating model, digital technology, sustainability and value creation.

Andrew Hulbert
Chair of the Board | Institute of Workplace & Facilities Management

“Exploring the opportunities of transformational tech In FM”

This session explores how transformational technologies, including artificial intelligence, data, and automation, could reshape facilities management, creating smarter workplaces, improving sustainability, and unlocking new opportunities for people and organisations.

  • Artificial Intelligence in FM – practical applications today (predictive maintenance, energy optimisation, smart workplaces).
  • Data and Analytics – turning information into actionable insights to improve performance and decision-making.
  • Automation and Robotics – efficiencies in cleaning, security, and building operations.
  • Sustainability through Technology – using digital tools to drive net zero and environmental responsibility.
  • The Human Impact – how tech frees people to focus on value-adding, customer, and wellbeing experiences.

BIO

Andrew Hulbert is the Chair of the Institute of Workplace and Facilities Management (IWFM). A recognised entrepreneur and advocate for diversity, equity, and inclusion, he has championed initiatives that deliver social impact and sustainability. Andrew is also at the forefront of technology in the sector, embracing innovation and artificial intelligence to drive smarter, more effective solutions. Widely respected for challenging outdated approaches, he inspires others to find their voice and contribute to a more inclusive, forward-thinking workplace and facilities management industry.

Alex Atherton
Leadership Coach

“What Gen Z expect from their employers?”

In today’s rapidly evolving job market, attracting and keeping top talent from Generation Z has become a critical challenge for organisations across all industries and the future of work in general. Gen Z is the most significant generational shift so far. Many organisations are struggling to recruit and retain the best of this generation. Traditional methods of recruitment no longer work, and problems with retention are more acute than ever.

  • Key characteristics of Gen Z
  • Making professional development more personal
  • How to enable more opportunities for gen z to contribute
  • Importance of Authenticity

BIO

Alex Atherton is an experienced educator and leadership coach. He is the former secondary school headteacher who heard the word ‘snowflake’ once too often to describe his former students. He spent over a decade immersed in the mindset of this misunderstood generation, getting to the core of what makes them tick. Alex blends his experiences, research, and a hefty dose of reality to shatter the myths around Gen Z. He equips leaders and managers with proven strategies to overcome generational divides and effectively recruit, develop, and retain top young talent.